Terms & Conditions.
Terms And Conditions
Welcome to our website www.gdkoutdoors.co.uk. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following our terms and conditions and use of our website.
Our Company details are;
GDK Outdoors ltd
Norrington end farm
Redding lane
Redbourn
Hertfordshire
AL3 7PU
4. Right to cancel
All customers have the right to cancel their orders under the The Distance Selling Regulations which gives consumers extra protection when buying online. Specific legislation here that applies is regulation 8 of The Distance Selling Regulations.
You have the right to cancel the purchase of any goods without having to give a reason at any time within the “cooling off period” of seven working days, beginning on the day after you receive the goods. The goods must be in its brand new unsealed condition.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancelation.
You will not have any right to cancel a purchase for the supply of any of the following goods:
- for the supply of goods the price of which is dependent on fluctuations in the financial market which cannot be controlled by the retailer;
- for the supply of good made to your specifications or clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly;
- for the supply of audio or video recordings or computer software if they are unsealed by you;
Email newsletter
If you sign up to our newsletter we may use your email address to send you information about products or services.
You can opt out of these at any point and you can ask for personal data to stop being recorded at any time
Delivery terms
GDK Outdoors ltd aim to despatch all goods “Instock” within 1 working day of the order being place.
The goods will then be delivered within
1 Working day to UK mainland (area exclusions below)
Northern Ireland
AB31 TO AB38 AB41 TO AB56
FK19 TO FK21
KA27,KA28ALL IV Postcodes
ALL KW Postcodes
PA20 TO PA40, PA60 TO PA78, PA80 TO PA88
PH1, PH5 TO PH10, PH15 TO PH26, PH30 TO PH44
ALL ZE Postcodes
If a purchase is made to the above postcodes, there may be a delivery sue-charge which will be due prior to despatch. Charges depend on the weight, size and quantity of the item being shipped.
2-3 Working days to UK highlands / islands /France / Germany / southern ireland.
5-10 Working days to other EU / Rest of world.
If you require prices to other EU / Rest of world Please contact us
Warranty
All items listed with a 1-3 year warranty (where applicable) are covered by a parts warranty. If a part becomes faulty, we will replace the faulty part ( if available ) or exchange the product to our discretion. If the customer is not capable of changing the part within the warranty period, we will make arrangements to carry out labor free of charge. This service is limited to a motor or clutch change under “clay pigeon traps” category.
GDK does not have a call out service. If GDK carry out labor repairs, the customer is required to re-box the product and have the item ready for a courier collection.
GDK uses our own courier and technician contracts and will not be liable for any third party courier / labor costs.
Please view our returns and refund policy pager here
